Winb0x Privacy Policy – How We Protect Your Personal Data

Winb0x is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy was developed with the genuine intent of providing complete transparency about our data management practices — not to obscure anything behind complex legal language, but to explain things in plain, straightforward terms.

This policy applies to all users who access or use the winb0x platform, including the main website at winb0x.net, the mobile app for Android and iOS, and all services provided under the winb0x brand.

If you have any questions about the content of this Privacy Policy, our team is ready to assist via 24/7 live chat or by email at [email protected].

Winb0x collects personal data through several means — some provided directly by you during registration or platform use, and some collected automatically through your use of our services.

Data you provide directly:

• Full name as it appears on your official identification document
• Date of birth (for minimum age verification of 18 years)
• Active email address for account communications
• Mobile phone number
• Current residential address
• Payment method details (bank account number, e-wallet details)
• KYC documents (copy of ID card/passport, proof of address)

Data collected automatically during use:

• IP address and general location data (state/city)
• Device type, operating system, and browser version
• Game session data (games played, duration, bets)
• Deposit and withdrawal transaction history
• Cookie and website tracker data (see Section 8)

Every piece of data we collect has a specific purpose. winb0x uses your personal data for the following purposes:

Winb0x will not use your data for purposes not stated here without obtaining your consent first. For marketing communications, you may unsubscribe at any time through your account settings.

Winb0x does not sell, rent or trade your personal data to any third party for their marketing purposes. However, in limited circumstances and with valid justification, data may be shared with the following parties:

• Payment service providers — to process your deposits and withdrawals securely. They receive only the data necessary for those transactions.
• Game service providers — username and account ID are required to integrate games from third-party providers into the winb0x platform.
• Anti-fraud and identity verification services — to ensure platform security and comply with KYC requirements.
• Legal authorities — when required by law or a valid court order. winb0x will notify you if permitted to do so under applicable law.
• Parties in corporate transactions — in the event of a merger, acquisition or sale of company assets, users will be notified in advance.

All third parties we work with are bound by strict data protection agreements and are audited regularly to ensure their compliance with the privacy standards we have set.

Protecting your personal data is more than a legal obligation for winb0x — it is a moral responsibility we take very seriously. Here are the security measures we have put in place:

While we implement all reasonable security measures, no system can be guaranteed 100% secure. We encourage users to play their part in protecting their accounts by using strong passwords and enabling two-factor authentication.

Winb0x retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements.

• Active account data — retained for the duration of your active account and a further period after account closure as required by law
• Financial transaction records — retained for a minimum of seven (7) years in accordance with Malaysia's financial and tax legal requirements
• KYC Documents — retained for the duration of the active account and at least five (5) years after account closure
• Activity and security logs — retained for two (2) years for fraud detection and security purposes
• Marketing data (if consented) — retained until you withdraw consent or close your account

As a winb0x platform user, you have the following rights regarding your personal data:

To exercise any of the rights above, contact the winb0x support team via live chat or email at [email protected]. We will respond to your request within the timeframe required by law.

Winb0x uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage.

Types of cookies we use:

• Essential cookies — required for the platform to function properly (login sessions, security). Cannot be disabled.
• Performance cookies — helps us understand how users interact with the platform for continuous improvement.
• Functional cookies — remembers your preferences such as language, display settings and region.
• Analytics cookies — collects statistical data on traffic and usage for service improvement purposes.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the winb0x platform.

The winb0x platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors.

Winb0x applies strict age verification measures during the registration process. If we determine that data has been collected from an individual under 18 years of age, the account in question will be closed immediately and all associated data will be deleted within 48 hours.

Winb0x reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology or the way we conduct our business.

When significant amendments are made:

• We will update the "Updated" date at the top of this page
• Notifications will be sent to your registered email for material amendments
• In certain cases, we may request your consent again if an amendment involves new data processing that requires consent.

For any enquiries regarding this Privacy Policy, you may reach our privacy team by email at [email protected] or via live chat, available 24/7. Also check our FAQ page for answers to common questions about privacy and data security at winb0x.